Frequently Asked Questions

Everything you need to know about your next elite gaming rig.

How long does it take to build and ship my gaming PC?

Each 'Beast' is hand-assembled and stress-tested for 48 hours. Typically, your system will ship within 7-10 business days of placing your order.

Do you offer a warranty on custom builds?

Yes, every custom build comes with a comprehensive 2-year parts and labor warranty, plus lifetime technical support from our expert builders.

Can I request specific components not listed on the site?

Absolutely. If you have a specific GPU or motherboard in mind, contact our custom desk and we will source the exact parts for your dream build.

What kind of quality control do you perform?

We perform a 50-point inspection including thermal benchmarking, cable management optimization, and BIOS updates to ensure peak performance out of the box.

Do you offer financing options for high-end rigs?

We partner with several financing providers to offer flexible monthly payment plans, allowing you to play now and pay over time.

What is your return policy if I am not satisfied?

We offer a 30-day satisfaction guarantee. If your PC doesn't meet your performance expectations, you can return it for a full refund, minus a 10% restocking fee.